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9. Leadership & Communication

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Virtual Leadership Development Series Hosted by the TN Chamber of Commerce
Lesson 5: Emotional Intelligence in the Workplace

Leaders are faced with many situations and must learn to remain calm in the face of adversity and stay sensitive to the needs of direct reports, peers and authority figures. A leader with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. This lesson reviews self–awareness and self- management, how to manage your emotions, and understand others’ emotions and how to manage in the workplace.

Today’s leader must be versatile and adaptable. This training is designed for department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years. 

Instructor:
Nicholas Mansito, Peak Performance

Fees/Admission:
$119/session if registered by March 6th (Early-bird rate)
$149/session after March 6th
$833.00 Full series price for all seven sessions

Details & Registration
Date Mon, Mar 20 2023 2:00 pm GMT-4 (America/New_York)
End Date Mon, Mar 20 2023 5:00 pm GMT-4 (America/New_York)
Individual Price $119/$149

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TNCCI rgb

Virtual Leadership Development Series Hosted by the TN Chamber of Commerce
Lesson 5: Emotional Intelligence in the Workplace

Leaders are faced with many situations and must learn to remain calm in the face of adversity and stay sensitive to the needs of direct reports, peers and authority figures. A leader with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. This lesson reviews self–awareness and self- management, how to manage your emotions, and understand others’ emotions and how to manage in the workplace.

Today’s leader must be versatile and adaptable. This training is designed for department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years. 

Instructor:
Nicholas Mansito, Peak Performance

Fees/Admission:
$119/session if registered by March 6th (Early-bird rate)
$149/session after March 13th
$833.00 Full series price for all seven sessions

Details & Registration
Date Mon, Mar 27 2023 10:00 am GMT-4 (America/New_York)
End Date Mon, Mar 27 2023 1:00 pm GMT-4 (America/New_York)
Individual Price $119/$149

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  • Details

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Virtual Leadership Development Series Hosted by the TN Chamber of Commerce
Lesson 6: Conflict Resolution

Wherever two or more people come together, there is the possibility of conflict. This lesson will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including disagreeing diplomatically and using the Agreement Frame. Discover 5 different conflict styles and when they are appropriate to use and understanding the Conflict Resolution Process.

Today’s leader must be versatile and adaptable. This training is designed for department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years. 

Instructor:
Nicholas Mansito, Peak Performance

Fees/Admission:
$119/session if registered by March 20th (Early-bird rate)
$149/session after March 27th
$833.00 Full series price for all seven sessions

Details & Registration
Date Mon, Apr 3 2023 10:00 am GMT-4 (America/New_York)
End Date Mon, Apr 3 2023 1:00 pm GMT-4 (America/New_York)
Individual Price $119/$149

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Virtual Leadership Development Series Hosted by the TN Chamber of Commerce
Lesson 7: Delegating Effectively

It is difficult in the day to day whirlwind to properly delegate and get the results that you are looking for. This module will take you through a step by step process for delegating effectively. Learn how to spend your time as a leader more productively and understand “SIMPLE” delegation methods.

Today’s leader must be versatile and adaptable. This training is designed for department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years. 

Instructor:
Nicholas Mansito, Peak Performance

Fees/Admission:
$119/session if registered by April 3rd (Early-bird rate)
$149/session after April 3rd
$833.00 Full series price for all seven sessions

Details & Registration
Date Mon, Apr 17 2023 2:00 pm GMT-4 (America/New_York)
End Date Mon, Apr 17 2023 5:00 pm GMT-4 (America/New_York)
Individual Price $119/$149

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Virtual Leadership Development Series Hosted by the TN Chamber of Commerce
Lesson 1: Trust, Respect and Credibility

A key component of our Leadership Training Series, this lesson serves as the foundation for establishing high performing leaders. Credibility is earned through working to gain the trust and respect of your employees each day. This lesson defines the relationship between trust, respect and credibility, covers the importance of follow up and honoring commitments, provides tips for gaining trust and reviews the five dysfunctions of a team – how lack of trust will inhibit execution.

Today’s leader must be versatile and adaptable. This training is designed for department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years. 

Course Delivery
Blended Learning - Online, Self-Paced and Instructor Led

Participants will receive a link to the online portion of the course one week prior to the class date, to complete on their own. This is a 1 hour self-paced lesson. Participants will then join a 90 minute, virtual instructor-led class to review course material and apply knowledge through class activities.

Participants will be awarded a badge for each course they complete. A Leadership Development Certificate will be awarded to those participants completing all 7 courses within the certification.

Instructor:
Nicholas Mansito, Peak Performance

Fees/Admission:
$129/session if registered by July 31 (Early-bird rate)
$159/session after July 31
$903.00 Full series price for all seven sessions

Details & Registration
Date Mon, Aug 14 2023 2:00 pm GMT-4 (America/New_York)
End Date Mon, Aug 14 2023 3:30 pm GMT-4 (America/New_York)
Individual Price $129/$159
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