Leadership Development: Conflict Resolution-Open Enrollment

Today’s leader must be versatile and adaptable. Effective leadership results in everything from increased workplace productivity and employee retention, to improved succession planning and, ultimately, a better bottom line. Wherever two or more people come together, there is the possibility of conflict. This course gives participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including disagreeing diplomatically and using the Agreement Frame.

This training is designed for managers, department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years.

Course Delivery
Blended Learning - Online, Self-Paced and Instructor Led

Participants will receive a link to the online portion of the course one week prior to the class date, to complete on their own. This is a 1 hour self-paced lesson. Participants will then join a 90 minute, virtual instructor-led class to review course material and apply knowledge through class activities.

Participants will be awarded a badge for each course they complete. A Leadership Development Certificate will be awarded to those participants completing all 7 courses within the certification.

Fees/Admission:
$140/session (Early-bird rate)
$170/session
$980.00 Full series price for all seven sessions

Details

Date	Mon, Oct 21 2024 2:00 pm GMT-4 (America/New_York)
End Date	Mon, Oct 21 2024 3:30 pm GMT-4 (America/New_York)
Event Time Zone	EST
Individual Price	$140 early bird/$170

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