Leadership Development: Conflict Resolution (Hosted by TN Chamber) Registration Closed

COURSE DESCRIPTION
Today’s leader must be versatile and adaptable. Effective leadership results in everything from increased workplace productivity and employee retention, to improved succession planning and, ultimately, a better bottom line. 

Conflict Resolution 
Wherever two or more people come together, there is the possibility of conflict. This module gives participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including disagreeing diplomatically and using the Agreement Frame.

DESIGNED FOR: Managers, department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years. 

PREREQUISITES
There are no prerequisites for this course. 

ACCREDITATIONS
CEU: 0.3                  

INSTRUCTOR
Angie Leamon, Director of Operational Excellence

CLASS TIMES

1:00pm - 4:00pm (CST)
2:00pm – 5:00pm (EST)

Details