This program equips participants with the skills to build better work relationships, improve communication, and develop emotional intelligence and conflict resolution abilities to foster successful teamwork. The course covers the 5 Dysfunctions of a Team, trust, respect, credibility, conflict resolution, leveraging strengths, and diverse perspectives. It also includes a related team building activity. Upon completion, participants will be equipped with the necessary skills to enhance their team's efficiency and employee retention.
Interested in an individual course from this certification program?
CERTIFICATE OBJECTIVES 9.3.1 Team Skills: The Foundation of an Effective Team
Understand difference between trust, respect and credibility;
Learn techniques to improve your trust, respect and credibility;
Apply your learning on trust, respect and credibility to foster more productive work relationships.
9.3.2 Team Skills: Fundamentals of Emotional Intelligence
Understand the dysfunctions of a team and how it is linked to emotional intelligence;
Learn techniques to achieve greater self-awareness, self-management;
Learn strategies to increase your empathy and social skills;
Apply your learning on emotional intelligence to foster more productive work relationships.
9.3.3 Team Skills: Conflict Management
Understand conflict and the various sources;
Identify your dominate style of conflict management and learn others’;
Learn methods for dealing with difficult people.
9.3.4 Team Skills: Team Building & Celebration
Demonstrate your ability to work as an effective team;
Demonstrate problem solving skills;
Review stages of team development;
Understand the importance of rewards and recognition.
DESIGNED FOR All associates
CERTIFICATION DELIVERY Instructor-Led
PREREQUISITES There is no prerequisite for this certification.
CERTIFICATE LENGTH 14 Hours GROUP PRICING $6,560 for up to 16 participants. To schedule a group class for your organization, please email info@peakperformanceinc.com and we will coordinate scheduling based on your preference of date and delivery method.
NEED ASSISTANCE? If you have questions regarding this course or need help, please email info@peakperformanceinc.com.
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