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9. Leadership & Communication

COURSE DESCRIPTION
Today’s leader must be versatile and adaptable. Effective leadership results in everything from increased workplace productivity and employee retention, to improved succession planning and, ultimately, a better bottom line. Leaders are faced with many situations and must learn to remain calm in the face of adversity and stay sensitive to the needs of direct reports, peers and authority figures. This course reviews self–awareness and self-management, how to manage your emotions, understand others’ emotions and how to manage in the workplace.

This course is apart of the Leadership Development Certification program. Interested?

COURSE OBJECTIVES
  • Understand how emotional intelligence is linked to leadership success and team productivity;
  • Assess your own levels of emotional intelligence;
  • Practice techniques to achieve greater self-awareness, self-control, and self-motivation;
  • Learn strategies to increase your empathy and social skills;
  • Apply your learning on emotional intelligence to foster more productive work relationships.

DESIGNED FOR
Managers, department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years.

COURSE DELIVERY
Instructor-Led (Virtual options available)

PREREQUISITES
There is no prerequisite for this course.

COURSE LENGTH
3 Hours

GROUP PRICING
$1,320 for up to 16 participants.
To schedule a group class for your organization, please email info@peakperformanceinc.com and we will coordinate scheduling based on your preference of date and delivery method. 

NEED ASSISTANCE?
If you have questions or need help, please email info@peakperformanceinc.com.

ACCREDITATIONS
CEU: 0.3             

SHRM Provider Badge
Peak Performance, Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.
Date Wed, Nov 4 2026 9:00 am GMT-5 (America/New_York)
End Date Wed, Nov 4 2026 12:00 pm GMT-5 (America/New_York)
Individual Price $225 per person
$225 24

COURSE DESCRIPTION
Today’s leader must be versatile and adaptable. Effective leadership results in everything from increased workplace productivity and employee retention, to improved succession planning and, ultimately, a better bottom line. It is difficult in the day to day whirlwind to properly delegate and get the results that you are looking for. This course will take you through a step by step process for delegating effectively. Learn how to spend your time as a leader more productively and understand “SIMPLE” delegation methods. 

This course is a part of the Leadership Development Certification program. Interested?

COURSE OBJECTIVES
  • Sharpen your skills in effective delegation;
  • Develop methods to keep team members focused on the end result;
  • Discover how to build trust, commitment and confidence in team members;
  • Learn to spend your time as a manager more productively.

DESIGNED FOR
Managers, department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years.

COURSE DELIVERY
Instructor-Led (Virtual options available)

PREREQUISITES
There is no prerequisite for this course.

COURSE LENGTH
3 Hours

GROUP PRICING
$1,320 for up to 16 participants.
To schedule a group class for your organization, please email info@peakperformanceinc.com and we will coordinate scheduling based on your preference of date and delivery method. 

NEED ASSISTANCE?
If you have questions or need help, please email info@peakperformanceinc.com.

ACCREDITATIONS
CEU: 0.3   

SHRM Provider Badge
Peak Performance, Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.       
Date Wed, Nov 18 2026 9:00 am GMT-5 (America/New_York)
End Date Wed, Nov 18 2026 12:00 pm GMT-5 (America/New_York)
Individual Price $225 per person
$225 24
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