5.6.2 Structured Problem Solving: Root Cause Analysis | Online (3.5Hrs)
COURSE DESCRIPTION Do you or your employees spend the majority of the day ‘putting out fires’ on issues that reoccur? Root cause analysis is a systematic process to uncover the true sources of issues to eliminate and prevent reoccurrence. Explore methods to successfully implement root cause analysis for issues encountered in the workplace. After completing this workshop, participants will be able to utilize root cause analysis tools to magnify the effectiveness of problem solving efforts for themselves and their teams. This course is apart of the Structured Problem Solving Certification program. Interested? COURSE OBJECTIVES
Outline steps for effective problem solving;
Understand importance of root cause analysis;
Differentiate between basic root cause analysis tools;
Demonstrate use of root cause analysis tools.
DESIGNED FOR All employees within an organization regardless of role.
COURSE DELIVERY Online
PREREQUISITES There is no prerequisite for this course.
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