Leadership Development: Conflict Resolution

1 Apr 2024

Virtual Instructor Led Training

Virtual Leadership Development Series Hosted by the TN Chamber of Commerce
Lesson 6: Conflict Resolution

Wherever two or more people come together, there is the possibility of conflict. This lesson will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including disagreeing diplomatically and using the Agreement Frame. Discover 5 different conflict styles and when they are appropriate to use and understanding the Conflict Resolution Process.

Today’s leader must be versatile and adaptable. This training is designed for department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years.

Course Delivery
Blended Learning - Online, Self-Paced and Instructor Led

Participants will receive a link to the online portion of the course one week prior to the class date, to complete on their own. This is a 1 hour self-paced lesson. Participants will then join a 90 minute, virtual instructor-led class to review course material and apply knowledge through class activities.

Participants will be awarded a badge for each course they complete. A Leadership Development Certificate will be awarded to those participants completing all 7 courses within the certification.

Fees/Admission:
$129/session (Early-bird rate)
$159/session
$903.00 Full series price for all seven sessions

Details

Date	Mon, Apr 1 2024 2:00 pm GMT-4 (America/New_York)
End Date	Mon, Apr 1 2024 3:30 pm GMT-4 (America/New_York)
Event Time Zone	EST
Individual Price	$129 early bird/$159

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