COURSE DESCRIPTION Employee success skills are the building block skills that are critical for success in the workplace, and a career in general. Employers look for these skills in addition to their job-related skills and they play an important role in improving an employees’ performance and value in the workplace. Sharpen skills in basic skill areas to raise your likelihood of advancing a career in manufacturing. COURSE OBJECTIVES Lesson 1: Intro to OSHA
What rights do you have under OSHA?
What responsibilities does your employer have under OSHA?
What are the OSHA standards?
Lesson 2: Math Foundations
Become familiar with basic math principles applicable to manufacturing operators;
Demonstrate accurate measurement skill required in manufacturing environments.
Lesson 3: 5S for the Workplace
Know the 5S's and the benefits of each;
Be able to implement 5S throughout a facility and understand how to sustain it;
Define the benefits of a visually managed workplace and learn how to spot abnormalities quickly.
Lesson 4: Root Cause Analysis
Outline steps for effective problem solving;
Understand importance of root cause analyis;
Differentiate between basic root cause analysis tools;
Demonstrate use of root cause analyis tools;
Lesson 5: Communication Skills for the Workplace
Understand the basics of listening;
Explore active and empathetic listening skills and assess your ability;
Learn how to communicate when there is conflict.
Lesson 6: Working Effectively in Teams
Describe effective communication techniques you can use in a team environment;
Discouss how to overcome the barriers your team may face.
Understand conflict and various sources;
Identify your dominant style of conflict management and learn others';
Learn a model for managing conflict;
Understand how to deal with difficult people.
Lesson 7: Resolving Conflict with Co-Workers
Understand conflict and the various sources;
Identify your dominant style of conflict management and learn others';
Gain an understanding of how to deal with difficult people.
Lesson 8: Preparing for Career Advancement
Understand what the appropriate dress attire is for an interview;
Learn what not to wear for an interview;
Review some of the basic examples of behavioral interview questions and techniques to response to them.
DESIGNED FOR Any person looking to enter the workforce or an employed individual looking to sharpen certain basic job and life skills. COURSE DELIVERY Instructor Led PREREQUISITES There is no prerequisite for this course. COURSE LENGTH 8 Hours GROUP PRICING $5,190 for up to 16 participants. To schedule a group class for your organization, please email info@peakperformanceinc.com and we will coordinate scheduling based on your preference of date and delivery method.
NEED ASSISTANCE? If you have questions regarding this course or need help, please email info@peakperformanceinc.com.
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