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9. Leadership & Communication

COURSE DESCRIPTION
Today’s leader must be versatile and adaptable. Effective leadership results in everything from increased workplace productivity and employee retention, to improved succession planning and, ultimately, a better bottom line. Leaders are faced with many situations and must learn to remain calm in the face of adversity and stay sensitive to the needs of direct reports, peers and authority figures. This course reviews self–awareness and self-management, how to manage your emotions, understand others’ emotions and how to manage in the workplace.

This course is apart of the Leadership Development Certification program. Interested?

COURSE OBJECTIVES
  • Understand how emotional intelligence is linked to leadership success and team productivity;
  • Assess your own levels of emotional intelligence;
  • Practice techniques to achieve greater self-awareness, self-control, and self-motivation;
  • Learn strategies to increase your empathy and social skills;
  • Apply your learning on emotional intelligence to foster more productive work relationships.

DESIGNED FOR
Managers, department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years.


COURSE DELIVERY
Instructor-Led (Virtual options available)


PREREQUISITES
There is no prerequisite for this course.


COURSE LENGTH
3 Hours


GROUP PRICING
$1,320 for up to 16 participants.

To schedule a group class for your organization, please email info@peakperformanceinc.com and we will coordinate scheduling based on your preference of date and delivery method. 

NEED ASSISTANCE?
If you have questions or need help, please email info@peakperformanceinc.com.


ACCREDITATIONS
CEU: 0.3             

SHRM Provider Badge
Peak Performance, Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.
Date Thu, Dec 11 2025 1:00 pm GMT-5 (America/New_York)
End Date Thu, Dec 11 2025 4:00 pm GMT-5 (America/New_York)
Cut Off Date Thu, Dec 11 2025 12:00 am GMT-5 (America/New_York)
Individual Price $225 per person
$225 24

Registration is closed for this event.

  • Details
COURSE DESCRIPTION
Today’s leader must be versatile and adaptable. Effective leadership results in everything from increased workplace productivity and employee retention, to improved succession planning and, ultimately, a better bottom line. It is difficult in the day to day whirlwind to properly delegate and get the results that you are looking for. This course will take you through a step by step process for delegating effectively. Learn how to spend your time as a leader more productively and understand “SIMPLE” delegation methods. 

This course is a part of the Leadership Development Certification program. Interested?

COURSE OBJECTIVES
  • Sharpen your skills in effective delegation;
  • Develop methods to keep team members focused on the end result;
  • Discover how to build trust, commitment and confidence in team members;
  • Learn to spend your time as a manager more productively.

DESIGNED FOR
Managers, department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years.


COURSE DELIVERY
Instructor-Led (Virtual options available)


PREREQUISITES
There is no prerequisite for this course.


COURSE LENGTH
3 Hours


GROUP PRICING
$1,320 for up to 16 participants.

To schedule a group class for your organization, please email info@peakperformanceinc.com and we will coordinate scheduling based on your preference of date and delivery method. 

NEED ASSISTANCE?
If you have questions or need help, please email info@peakperformanceinc.com.


ACCREDITATIONS
CEU: 0.3   

SHRM Provider Badge
Peak Performance, Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.       

Date Thu, Dec 18 2025 9:00 am GMT-5 (America/New_York)
End Date Thu, Dec 18 2025 12:00 pm GMT-5 (America/New_York)
Individual Price $225 per person
$225 22
COURSE DESCRIPTION
Today’s leader must be versatile and adaptable. Effective leadership results in everything from increased workplace productivity and employee retention, to improved succession planning and, ultimately, a better bottom line. It is difficult in the day to day whirlwind to properly delegate and get the results that you are looking for. This course will take you through a step by step process for delegating effectively. Learn how to spend your time as a leader more productively and understand “SIMPLE” delegation methods. 

This course is a part of the Leadership Development Certification program. Interested?

COURSE OBJECTIVES
  • Sharpen your skills in effective delegation;
  • Develop methods to keep team members focused on the end result;
  • Discover how to build trust, commitment and confidence in team members;
  • Learn to spend your time as a manager more productively.

DESIGNED FOR
Managers, department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years.


COURSE DELIVERY
Instructor-Led (Virtual options available)


PREREQUISITES
There is no prerequisite for this course.


COURSE LENGTH
3 Hours


GROUP PRICING
$1,320 for up to 16 participants.

To schedule a group class for your organization, please email info@peakperformanceinc.com and we will coordinate scheduling based on your preference of date and delivery method. 

NEED ASSISTANCE?
If you have questions or need help, please email info@peakperformanceinc.com.


ACCREDITATIONS
CEU: 0.3   

SHRM Provider Badge
Peak Performance, Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.       

Date Thu, Dec 18 2025 9:00 am GMT-5 (America/New_York)
End Date Thu, Dec 18 2025 12:00 pm GMT-5 (America/New_York)
Individual Price $225 per person
$225 23
TNCCI rgb

Today’s leader must be versatile and adaptable. Effective leadership results in everything from increased workplace productivity and employee retention, to improved succession planning and, ultimately, a better bottom line. This course, a key component of our Leadership Development training, serves as the foundation for establishing high performing leaders and defines the relationship between trust, respect, and credibility, covers the importance of follow up and honoring commitments, provides tips for gaining trust and reviews the five dysfunctions of a team – how lack of trust will inhibit execution.

This training is designed for managers, department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years.
 

Course Delivery
Blended Learning - Online/Self-Paced and Virtual/Instructor-Led

Participants will receive a link to the online portion of the course one week prior to the class date, to complete on their own. This is a 1 hour self-paced lesson. Participants will then join a 90 minute, virtual instructor-led class to review course material and apply knowledge through class activities.


Participants will be awarded a badge for each course they complete. A Leadership Development Certificate will be awarded to those participants completing all 7 courses within the certification.


Fees/Admission:
$170/session
$980.00 Full series price for all seven sessions
Date Tue, Jan 13 2026 2:00 pm GMT-5 (America/New_York)
End Date Tue, Jan 13 2026 3:30 pm GMT-5 (America/New_York)
Individual Price Per Person: $170/individual class OR $980/Full Series
20
COURSE DESCRIPTION

Aligning the organization with your most important objectives is a constant moving target. This course provides the principles, tools and skills training necessary to execute flawlessly again and again. In addition, tried and true time management tools are presented for dealing with the day-to-day “whirlwind”.

Interested in an individual course from this certification program?  


COURSE OBJECTIVES

Focusing on the Wildly Important Goal (WIG)

It’s a fact that most employees do not know their organization’s most important goals—due to limited transition of organizational priorities to the front line. In this lesson participants learn that exceptional execution starts with narrowing the focus and how to clearly identify what must be done to achieve your top priorities.

  • Why have goals? Is it really important?
  • SMART goals;
  • What are common causes of not achieving goals;
  • How to choose the right WIG.

DESIGNED FOR
Team leaders, supervisors, project leaders, and managers.


CERTIFICATION DELIVERY
Instructor-Led



GROUP PRICING

$1,675 for up to 16 participants.
To schedule a group class for your organization, please email info@peakperformanceinc.com and we will coordinate scheduling based on your preference of date and delivery method. 

NEED ASSISTANCE?
If you have questions regarding this course or need help, please email info@peakperformanceinc.com.

Date Tue, Jan 20 2026 11:30 am GMT-5 (America/New_York)
End Date Tue, Jan 20 2026 1:00 pm GMT-5 (America/New_York)
Individual Price $20 (lunch included)
$20
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