Open Enrollment

COURSE DESCRIPTION
Effective team members pay attention to what others have to say, take responsibility for their actions, mistakes, and share successes. Working as part of an effective teams encourages personal growth, increases job satisfaction and boosts overall productivity.

A high-performance team is a group of highly skilled people working in cross-functional areas and who focus on achieving common business goals. The team is aligned with and committed to shared values and vision and work towards a common objective. This highly effective team is innovative in problem-solving and is known for displaying a high level of communication and collaboration, delivering consistent and superior results. In this course, learn how to drive your team to new heights and increase employee productivity.

COURSE OBJECTIVES

• Facilitate connections among members of the same team;
• Understand why cohesion matters;
• Learn why it is important to make time for informal connections;
• Learn how to actively listen and provide feedback to team members;
• Learn how to communicate with respect for team member differences and preferences.

DESIGNED FOR
All associates.

COURSE DESCRIPTION
Successful organizations rely on critical thinkers and creative thought leaders who can produce innovative solutions to common workplace problems. Learn how to use effective problem solving techniques to guide you in decision making. Discover ways to unleash creativity within yourself. After completing this workshop, participants will be able to utilize brainstorming methods to enhance the generation of solutions for issues encountered in the workplace. Root cause analysis is a systematic process to uncover the true sources of issues to eliminate and prevent reoccurrence. Explore methods to successfully implement root cause analysis for issues encountered in the workplace. After completing this workshop, participants will be able to utilize root cause analysis tools to magnify the effectiveness of problem solving efforts for themselves and their teams.

DESIGNED FOR
All employees within an organization regardless of role.

• Define the Lean Six Sigma process and introduce the DMAIC roadmap;
• Provide an overview of process mapping.

• Define ways of describing data, center, shape, spread and normality;
• Demonstrate basic graphical methods to study process variation.

• Introduce control charts and methods of interpretation;
• Define process capability indices for short term and long-term capability.

• Introduce concept of MSA and evaluation of data;
• Outline procedure to perform and analyze Gage R&R Studies.

• Review steps needed to create a Cause & Effect Matrix (C & E);
• Define the steps required to develop a process FMEA.

• Utilize hypothesis testing to evaluate comparisons of data;
• Explain concept of Correlation & Regression.

• Analyze examples of General Linear Model (GLM) and 2k Factorial DOEs;
• Practice setting up and performing a DOE.

• Understand importance of Standardized Work and Single Point Lessons;
• Define steps to create Control Plans.