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COURSE DESCRIPTION

Communication Skills for the Workplace: Course Overview

This course provides essential tools to enhance workplace communication, focusing on active and empathetic listening, visual listening, and understanding how voice impacts your message. You’ll assess your listening abilities and learn strategies to adapt to different communication styles, fostering clearer and more effective interactions.


COURSE OBJECTIVES
  • Understand the basics of listening;
  • Explore active and empathetic listening skills and assess your ability;
  • Understand what is meant by visual listening and how voice effects your message;
  • Learn how to react to different communication styles.
DESIGNED FOR
Anyone seeking to improve listening skills, adapt to diverse communication styles, and enhance workplace interactions

SUNRISE SUCCESS DELIVERY
Instructor-Led
Date Tue, Apr 8 2025 7:30 am GMT-4 (America/New_York)
End Date Tue, Apr 8 2025 9:00 am GMT-4 (America/New_York)
Individual Price $16.00 (includes breakfast)
$16 40

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Active Shooter Training: Surviving the Violent Encounter

TN DHS
Training provided by the State of Tennessee at no cost.

Active shooter training is essential for preparing individuals and organizations to respond effectively in the event of a violent attack. This training equips participants with the knowledge and skills needed to minimize casualties, protect themselves and others, and assist law enforcement during a crisis.

Course Led by: Dewey V. Woody, Jr., Special Agent, FBI JTTF
Dewey Woody is a special agent with the Department of Homeland Security and will be presenting this instructor-led training. Agent Woody is a veteran of the U.S. Army, Bradley County Sheriff's Department, Cleveland Police Department, Chief of Bradley County Fire-Rescue, and deputy director and chief operating officer of TEMA before joining the Homeland Security agency.
Date Tue, Apr 8 2025 7:30 am GMT-4 (America/New_York)
End Date Tue, Apr 8 2025 9:00 am GMT-4 (America/New_York)
Individual Price $16.00 (for breakfast)
$16 40

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TNCCI rgb

Today’s leader must be versatile and adaptable. Effective leadership results in everything from increased workplace productivity and employee retention, to improved succession planning and, ultimately, a better bottom line. Wherever two or more people come together, there is the possibility of conflict. This course gives participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including disagreeing diplomatically and using the Agreement Frame. 

This training is designed for managers, department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years. 

Course Delivery
Blended Learning - Online/Self-Paced and Virtual/Instructor-Led

Participants will receive a link to the online portion of the course one week prior to the class date, to complete on their own. This is a 1 hour self-paced lesson. Participants will then join a 90 minute, virtual instructor-led class to review course material and apply knowledge through class activities.

Participants will be awarded a badge for each course they complete. A Leadership Development Certificate will be awarded to those participants completing all 7 courses within the certification.


Fees/Admission:
$140/session (Early-bird rate)
$170/session
$980.00 Full series price for all seven sessions
Date Mon, Apr 14 2025 2:00 pm GMT-4 (America/New_York)
End Date Mon, Apr 14 2025 3:30 pm GMT-4 (America/New_York)
Individual Price $140 early bird/$170
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Six Sigma White Belt
The Six Sigma White Belt Certification is an entry level class that will introduce participants to a Lean and Six Sigma overview, along with the DMAIC process improvement roadmap. After completing this course, participants will understand how the two methodologies work in synergy to implement an overall process improvement strategy. 

COURSE OBJECTIVES
  • Define Lean & Six Sigma;
  • Review of the history of Lean Six Sigma;
  • Develop understanding of the differences and benefits of the Lean Six Sigma methodologies;
  • Learn the 8 Wastes that can occur in a process and how to differentiate and recognize;
  • Develop understanding of the DMAIC Roadmap, which is the foundational process of Six Sigma projects. 

DESIGNED FOR
All levels within an organization, regardless of role. 

COURSE DELIVERY
Instructor-Led
Date Wed, Apr 16 2025 8:30 am GMT-4 (America/New_York)
End Date Wed, Apr 16 2025 12:00 pm GMT-4 (America/New_York)
Individual Price $259 per person
$259 16

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COURSE DESCRIPTION
In today's rapidly evolving manufacturing landscape, adaptability and innovation are paramount for sustained success. Gain the essential skills to effectively embrace change and adapt to new situations.

Participants will gain insights into the unique challenges and opportunities inherent to workplace environments, such as process disruption, technology integration, and workforce engagement. Through interactive sessions, and practical exercises, participants will learn proven strategies to cultivate a culture of flexibility, open communication, and continuous improvement. The course delves into techniques for overcoming resistance, harnessing buy-in, and optimizing change management protocols. This course will empower you to thrive in a world of constant transformation and emerge with the knowledge and confidence to navigate change with resilience and driving positive outcomes for your organization.

COURSE OBJECTIVES
  • Understand the importance of embracing change and its impact on personal and professional growth;
  • Identify common types of changes encountered in the workplace and their potential benefits and challenges;
  • Recognize the reasons for resistance to change and develop strategies to overcome resistance;
  • Develop a growth mindset and understand its relevance in adapting to change;
  • Build resilience to effectively cope with uncertainty and setbacks associated with change.

DESIGNED FOR
Any role within an organization that is involved in change processes.

SUNRISE SUCCESS DELIVERY
Instructor-Led
Date Tue, Apr 22 2025 7:30 am GMT-4 (America/New_York)
End Date Tue, Apr 22 2025 9:00 am GMT-4 (America/New_York)
Individual Price $16.00 (includes breakfast)
$16 38

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