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COURSE DESCRIPTION

Resolving Conflict with Coworkers

This course helps you understand the sources of conflict in the workplace and identify your dominant conflict management style, while also learning alternative styles to handle disagreements effectively and maintain positive coworker relationships.


COURSE OBJECTIVES

  • Understand conflict and the various sources;

  • Identify your dominate style of conflict management and learn other styles.


DESIGNED FOR
Anyone looking to improve their conflict resolution skills and manage workplace disagreements more effectively, including employees, managers, and team leaders.

SUNRISE SUCCESS DELIVERY
Instructor-Led
Date Tue, Jun 3 2025 7:30 am GMT-4 (America/New_York)
End Date Tue, Jun 3 2025 9:00 am GMT-4 (America/New_York)
Individual Price $16.00 (includes breakfast)
$16 40

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  • Details

Elevate your on-the-job training with our comprehensive certificate course designed to model best practices and the latest techniques in training delivery. Covering the essential 4Ps of training—Purpose & Assessment, Planning & Preparation, Presentation & Facilitation, and Performance & Evaluation—this program equips new trainers with critical skills and introduces seasoned trainers to powerful new approaches for delivering training. 


CERTIFICATE OBJECTIVES
3.2.1 Train the Trainer: Purpose and Assessment 
  • Learn how to write effective learning objectives. 
3.2.2 Train the Trainer: Planning and Preparation 
  • Learn different methods of training from lecture, instructor demonstrated to self-learned training activities; 
  • Understand benefits of different methods;
  • Design participant-oriented learning materials and exercises. 
3.2.3 Train the Trainer: Presentation and Facilitation 
  • Practice training delivery techniques;
  • Discuss alternative ways to handle challenging behaviors. 
3.2.4 Train the Trainer: Performance and Evaluation 
  • Evaluate program impact at different levels using a variety of methods;
  • Identify the four levels of evaluation;
  • Be able to create an assessment.
Individual Price $1,030 / participant
$1030
  • Choose Date & Location

"Put Your Retirement Plan to Work" is a presentation designed to educate employees about the importance of saving for retirement and enrolling in their employer's retirement plan. Participants will learn the importance of saving for retirement now, how to save through employer-sponsored retirement plans and other tax-advantaged options for building retirement savings.
 
Presented by: Shannon Ritzhaupt
Financial Advisor | Edward Jones
Date Tue, Jun 17 2025 7:30 am GMT-4 (America/New_York)
End Date Tue, Jun 17 2025 9:00 am GMT-4 (America/New_York)
Individual Price $16.00 (includes breakfast)
$16 40

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  • Details
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