Open Enrollment

Leading the Smart Factory Worker explores the shifting workforce dynamics in Industry 4.0, where technical expertise and digital proficiency are essential for success. Participants will examine the significant changes in workforce design, employee experience, and talent management strategies needed to build and sustain a high-performing team in modern manufacturing. Drawing on research from the University of Tennessee Chattanooga and the Smart Factory Institute, this course provides the insights necessary to support, manage, and optimize a workforce capable of thriving in an increasingly digital and automated industry.

7.2.1 Leading the Smart Factory Worker: Motivating & Retaining Talent

• Understand the concept of Industry 4.0 and its key components.
• Explore motivational theories & models applicable to the context of Industry 4.0.
• Identify strategies & techniques for motivating Smart Factory Workers, considering their desire for autonomy and preference or meaningful work.
• Understand the concept of talent poaching and explore strategies and best practices for talent retention.

7.2.2 Leading the Smart Factory Worker: Managing Change

• Design, implement, and evaluate workforce training programs that drive effective organizational change, utilizing metrics and tracking systems to assess impact and progress.
• Communicate change initiatives effectively to stakeholders, fostering understanding and buy-in.
• Manage and mitigate Industry 4.0 change anxiety and resistance within the workforce.
• Implement strategies to future-proof the manufacturing workforce against evolving industry trends and technologies.

7.2.3 Leading the Smart Factory Worker: Talent Management

• Develop strategies to attract and retain new talent in manufacturing by designing a modern Industry 4.0 brand identity and creating informative materials that showcase the industry and organization.
• Identify non-traditional talent sources that align with Industry 4.0 needs.
• Establish criteria for and implement selection processes that accurately match candidates to appropriate roles.
• Identify key knowledge, skills, abilities, and other characteristics critical for Industry 4.0 roles.

7.2.4 Leading the Smart Factory Worker: Maximizing Efficiency

• Implement data-driven management and coaching to enhance decision-making and improve employee performance.
• Effectively manage information overload for optimal focus and productivity.
• Develop skills for managing human-machine augmented teams to ensure smooth collaboration and increased productivity.
• Utilize performance data to develop Industry 4.0 smart workers who can adapt to technology and contribute to organizational goals.

DESIGNED FOR
Manufacturing leaders, supervisors, & managers overseeing Smart Factory Workers, & anyone involved in performance management, workforce development, and change leadership within the manufacturing sector.

CERTIFICATION DELIVERY
Blended Learning:
Online/Self-Paced (approximately 60 mins to be completed before the virtual session)  and 
Virtual Instructor-Led (90 mins)

PREREQUISITES
There is no prerequisite for this certification.

CERTIFICATE LENGTH
12 Hours: 4 courses / 3 hours each

GROUP PRICING
To schedule a group class for your organization, please email info@peakperformanceinc.com and we will coordinate scheduling based on your preference of date and delivery method. 

NEED ASSISTANCE?
If you have questions regarding this course or need help, please email info@peakperformanceinc.com.

ACCREDITATIONS
CEU: 1.2           

• Assess your own levels of trust, respect, and credibility and understand the difference between the three;
• Practice techniques to improve your trust, respect, and credibility;
• Apply your learning on TRC to foster more productive work relationships.

ACCREDITATIONS
CEU: 0.3 


Peak Performance, Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.             

• Review of the DMAIC Roadmap with focus on the Define and Measure stages;
• Overview of the SIPOC mapping tool and Current State Value Stream Mapping;
• Definition and identification of the two different types of variation – common cause and special cause;
• Understanding of basic problem solving tools to identify root cause: 5 Whys and 6Ms/Fishbone Diagram;
• Introduction of two of the basic analysis tools, Pareto charts and Histograms. 

9.1.1 Leadership Development: Trust, Respect & Credibility

• A key component of our Leadership Development certificate, this course serves as the foundation for establishing high performing leaders and defines the relationship between trust, respect, and credibility, covers the importance of follow up and honoring commitments, provides tips for gaining trust, and reviews the five dysfunctions of a team – how lack of trust will inhibit execution.

9.1.2 Leadership Development: Goal Setting & Execution

• All leaders must be able to establish goals and create a vision for how their teams can achieve individual and team goals that are integrated into higher level corporate goals. This course reviews creating SMART goals and prioritizing and developing action plans. It also introduces the 4 Disciplines of Execution and discusses self-motivation and time management.

9.1.3 Leadership Development: Coaching & Mentoring

• Coaching and mentoring come in multiple forms and both are critical to the success of strengthening your team and building a solid succession plan for key leaders. This course defines and explains how to coach and mentor, how to set appropriate goals and coaching to achieve those goals, how to overcome common obstacles and develop a coaching plan and provide feedback.

9.1.4 Leadership Development: Team Work &Team Building

• Teams are typically comprised of people with diverse ideas and backgrounds and will always outperform individuals when leaders understand how to build these teams and leverage the strengths of all team members. This course defines types of teams and the typical roles and responsibilities associated with each and discovers problem solving as a team.

9.1.5 Leadership Development: Utilizing Emotional Intelligence in the Workplace

• Leaders are faced with many situations and must learn to remain calm in the face of adversity and stay sensitive to the needs of direct reports, peers and authority figures. This course reviews self–awareness and self-management, how to manage your emotions, and understand others’ emotions and how to manage in the workplace.

9.1.6 Leadership Development: Conflict Resolution

• Wherever two or more people come together, there is the possibility of conflict. This course gives participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including disagreeing diplomatically and using the Agreement Frame.

9.1.7 Leadership Development:  Delegating Effectively

• It is difficult in the day-to-day whirlwind to properly delegate and get the results that you are looking for. This course will take participants through a step-by-step process for delegating effectively. Learn how to spend your time as a leader more productively and understand “SIMPLE” delegation methods.

Interested in an individual course from this certification program?  Click Here!

DESIGNED FOR
Managers, department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years. 

CERTIFICATE DELIVERY
Instructor-Led

PREREQUISITES
There are no prerequisites for this certification.

CERTIFICATE LENGTH
21 Hours

GROUP PRICING
$9,240 for up to 16 participants.
To schedule a group class for your organization, please email info@peakperformancinc.com and we will coordinate scheduling based on your preference of date and delivery method.

NEED ASSISTANCE?
If you have questions regarding this course or need help, please email info@peakperformanceinc.com.

ACCREDITATIONS
CEU: 2.1       

Participants will be awarded a badge for each course they complete. A Leadership Development Certificate will be awarded to those participants completing all 7 courses within the certification.

• Define Lean and its history and understand how to use lean to improve processes; 
• Review the House of Lean Principles along with Management Principles; 
• Establish an understanding of non-value added (NVA) and value added (VA) work. 

• Understand how value moves through a value stream; 
• Understand the current state value stream mapping symbols; 
• Create a current state value stream map. 

• Know the 5S’s and the benefits of each;
• Be able to implement 5S throughout a facility and understand how to sustain it;
• Define the benefits of a visually managed workplace and how to spot abnormalities quickly. 

• Understand the quick changeover methodology and how to perform a quick changeover;
• Learn the difference between internal and external processes;
• Use the Plan-Do-Check-Act (PDCA) Cycle of systematic process improvement for Quick Changeover Implementation. 

• Understand the benefits of flow in a Lean system; difference between pull vs. push systems; 
• Understand each of the 8 steps in using the Kaizen approach to flow;
  Define Kanban and uses for Kanban. 

• Define and understand Error Proofing;
• Learn why Error Proofing is an important part of Lean; 
• Learn the six methods of Error Proofing.